bridging the communication gap
22 April 2018
Someone said this, but the other person understood that. We’ve all tripped over this disconnect. We’ve had those misunderstandings, the wasted conversations, and the inevitable disagreements.
Words We Choose To Use is the place that talks about how we communicate, how that communication goes awry, and how the gap between differing perceptions can be bridged.
Beyond simply making ourselves understood, the words we choose subtly reveal much about our underlying attitudes and preconceptions not to mention our prejudices and biases.
We use language to describe how we understand the world—how we choose to deploy that language often communicates more than the actual words themselves. What we are transmitting may be unconsciously sent, but the person receiving the message will be very conscious of those unintended aspects.
At a basic level, language is also a reflection of our thought processes—a map of how we store information.
Each time we apply a label—if we ascribe something as “good” or “bad”—then we harden our attitude. As our thinking hardens, the difference between how we view something and how that something really is, gets marginally wider.
When we don’t get what we expect from an interaction, it’s always easier to blame the other person for their misunderstanding. Somehow we always seem to start by expecting the other person to work harder to understand us. Rarely is our instinct to take responsibility and so refine what we are saying or writing.
Words We Choose To Use is—in part—about looking at how we interact and communicate:
This introductory post on Words We Choose To Use is the first step. It’s not so much a manifesto as a general hint as to the direction I’ll be pointing in this journey to talk about how we interact and how we communicate. And as I go I’ll be adding, but also refining and, of course, correcting my thoughts.
Have you got something to say? Please come and join the conversation.